Shipping
ZK Ships DHL
Both domestic and international orders will be shipped via DHL standard. Domestic shipments are insured up to €500, and international shipments are automatically insured up to €50. If you'd like extra insurance on your order, please get in touch.
All orders will be shipped carbon neutral at no extra charge.
|
Germany |
FREE |
|
EU Countries |
€5.00 |
|
Non-EU Europe (including Switzerland and GB) |
€10.00 |
| Australia
|
€12.00 |
|
Everywhere else |
€12.00 |
After your order has been filled, you will receive a confirmation email. Once your order has been shipped, you will receive updated tracking information via email.
If you have any additional questions, get in touch.
When Will Your Order Ship?
| Items In Stock |
Please allow 2-5 days after receipt of payment to fill and ship your order. |
| Made to Order | Please allow 5-7 days after receipt of payment to fill and ship your order. |
Do you have additional questions? Please get in touch!
Local Pick Up
Produce less packing and greenhouse gases and select Local Pick Up at checkout.
When your order is complete, instead of standard shipping and delivery, you can pick up at from the studio when your order is ready.
The studio is easily accessible and located by the U7 Grenzallee and Neukölln stations in Neukölln.
Free Gift Wrapping
Your order will come inside a linen pouch nestled in a ZK signature golden box.
Carbon Neutral Shipping
Good news! All orders are now shipped carbon neutral at no extra charge.
International Customers | VAT + Additional Fees
Please contact your customs agency to determine additional taxes or fees associated with your order as ZK cannot calculate these charges. It is your responsibility to determine any additional charges your order may incur, and please be aware that any unpaid fees may delay arrival of your parcel.
Do you have other questions? Please get in touch!